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Job Summary:
The Office Administrator is responsible for acting as the company’s receptionist and for supporting the day-to-day administrative operation of the business. This is a highly visible position that requires a pro-active approach, excellent oral communication and interpersonal skills, the ability to identify the appropriate action to be taken in a quick and graceful manner, excellent sales and customer service demeanor, general office skills and the ability to manage multiple tasks without losing composure.
Responsibilities:
- Answer and screen all incoming phone calls.
- Refer calls as appropriate and take complete and accurate phone messages.
- Greet and host all visitors, ensuring their comfort and positive experience at our facilities.
- Collect and respond to all voicemails, referring to staff as appropriate.
- Provide administrative support to the CEO (as needed) -- travel planning and other projects.
- Maintain a neat work environment including shared areas for printing, copying, reception, and employee lounge/kitchen areas.
- Provide general office administration support such as photocopying, typing and document creation.
- Maintain electronic calendars for company-wide events and shared meeting rooms.
- Coordinate U.S. postage and other shipping.
- Proactively maintain the office environment. Act as the day-to-day liaison with the Building management team to assure that facility maintenance issues are identified and resolved immediately.
- Coordinate internal and external meetings. Assure that all office and meeting space is well maintained and prepared for all meetings.
- Order, stock and maintain office supplies and assure that the supplies are well stocked and available.
- Maintain confidential information.
Qualifications:
- At least 5 years experience in office management and supporting corporate executives.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Demonstrated strong computer skills with the ability to effectively use the MS Office Suite.
- Demonstrated ability to multi-task.
- Discretion, tact, judgment and poise to deal with confidential matters.
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