Training and Support
Carnegie Learning understands that improving math achievement is a significant and important undertaking that requires working in partnership with leadership, faculty and students as necessary to ensure success.
Whether you are implementing a full course delivery option through redesign efforts, or using the Cognitive Tutor Software as a supplement to ensure student readiness, Carnegie Learning offers a variety of training and consulting services to help you achieve your goals. During Professional Services, a focus on specific outcomes occurs which is designed to support program and students success.
Online Professional Services
We offer live online professional services to get your implementation up and running smoothly. This session will guide you through the features of our Learning Management System such as setting up your course, guiding you through our assessments, and running reports.
Custom Training
If some additional consulting is needed to assist in building your course, our team can provide you with guidance on building a custom curriculum to meet your students needs, and implementation support.
For more information about any of our training resources, please contact a Carnegie Learning sales representative.
Support
Carnegie Learning's technical and instructional support teams are available to answer customer questions via e-mail, the Internet and our exclusive toll-free help line.
Our software and technology specialists are available to help you with installations, upgrades, networking and other technical issues. Our support specialists are always happy to consult with you to answer pedagogical, classroom management, content and other curriculum questions.
For more information about our support resources, please visit the Support page.