Carnegie Learning - The Cognitive Tutor Company - Successful Math Curricula
SEARCH:     
Our Approach to Solving America's Math Problem View Our Products and Curricula for US School Districts View Our Products and Curricula for Higher Education Read About Our Services and Professional Development View Items of Interest and Correlations for Your State K-12 Community Login Read Our Customer Success Stories and View Our Awards Additional Resources Read News, Press Releases and Company Information for Carnegie Learning, Inc.
Management Team
Board of Directors
Executive Summary
News, Events & Commentary
Join Our Team
Partners
Contact Us
Customer Support
Contact Form
Quick Price Quote

CUSTOMER SUPPORT

Helping Educators & Technology Specialists Every Step of the Way

Carnegie Learning's technical and instructional support teams are available to answer customer questions via e-mail, the Internet and our exclusive toll-free help line.

Our software and technology specialists are available to help you with installation, upgrade, networking and other technical issues. Our instructional specialists are always happy to consult with you to answer pedagogical, classroom management, content and other curriculum questions.

Additionally, our K-12 Community is available to all of our registered teachers and administrators. Through the community, customers can gain access to assessments, discussion forums, technical support, and various other Cognitive Tutor educational materials. In addition, customers can download software updates, installer files, and access serial numbers for all of their Carnegie Learning products. The site is located at http://k12.carnegielearning.com.

If you are trying to log in to your Carnegie Learning Online (Webstart) account, please log in with your School ID at http://webstart.carnegielearning.com/.


Service Hours

Monday — Friday
8:00 AM - 9:00 PM (EST)

E-Mail questions to:
help@carnegielearning.com

Fax questions to:
412.690.2444

Toll-Free Telephone:
888.338.1485