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Meet Your Texas Customer Success Team

Stephanie Doran: Senior Director of Customer Success, South

Stephanie Doran has been in education for over twenty years. She has served in numerous roles during this time including classroom teacher, program coordinator, and district specialist.

Stephanie received her Masters of Science in Education from Bank Street College and is currently pursuing her doctorate at the University of Florida in Curriculum and Education.

Stephanie has been with Carnegie Learning since 2013 beginning as a Project Manager partnering with a large district to set goals, work with teachers and administrators to develop collaborative math classrooms, deepen content knowledge, and understand how to analyze data to help make instructional decisions. Stephanie now serves as the Director of Customer Success and appreciates the opportunity to partner and collaborate with schools and districts in Texas.

Shelly Mitchell: Customer Success Manager

Shelly Mitchell has served as a Texas classroom teacher, instructional coach, and assistant principal during the last 17 years. She currently works with the UHCLTeach program as an adjunct professor at the University of Houston - Clear Lake. Shelly received her Bachelor’s of Science in Mathematics from Houston Baptist University and her Masters of Science in Educational Administration from Lamar University.

Shelly began her journey with Carnegie Learning as a Customer Success Manager collaborating with districts all across Texas. She enjoys partnering with school districts to impact student learning and empowering campus leaders to leverage their resources for the benefit of students and teachers.

Lizzie Wodrig: Customer Success Manager

Lizzie Williams has been with Carnegie Learning since 2019. She has worn many hats within the company, but she is beyond excited to support Texas as a Customer Success Manager!

Before Carnegie Learning, Lizzie worked on campaigns where she helped train, set goals, and organize volunteer groups. She was also a mentor on her college campus where she met with and set goals for in-coming freshmen. Lizzie is a lifelong learner and has a deep passion for education.  

Lizzie received her Bachelor of Arts in Political Science and History from Clarion University of Pennsylvania.

Daniel Scroggins: Customer Success Manager

Daniel  began his education career teaching in underserved areas in Texas, focusing on students with language barriers and special needs. To make a bigger impact on more students, he moved into school administration as an assistant principal at elementary and middle schools, principal of a middle and a high school, and education coach in Atlanta, Georgia, and Birmingham, Alabama. He is a staunch believer that all students can achieve, regardless of their backgrounds, if they are provided opportunities. And he’s devoted his career to helping create those opportunities.

During his spare time, he likes to read, follow “his” Dallas Mavericks, do carpentry work, and watch sci-fi movies and TV shows. His favorite activity is relaxing with friends, family (including his wife of nearly 30 years) and four spoiled dogs.

Erica Seifer: Customer Success Specialist

Erica Seifert has been with Carnegie Learning since 2019. During that time she has held numerous roles within the company. She is eager and excited to join the Customer Success team in supporting our ever-growing partnership with Texas.

Before Carnegie Learning, Erica worked at iHeartMedia, Inc. as a Key Account Coordinator. In college she interned with the Chancellor of her school, where they partnered with a local redevelopment company to highlight small businesses, and attract more to the area. 

Erica received her Bachelor of Arts in Communications from Pennsylvania State University.