Effective: January 9, 2017
2. Information Collected by Carnegie Learning, Inc.
Carnegie Learning collects information about you when you interact with our digital properties. Our digital properties are directed toward two audiences:
Our privacy practices, including the type of data we collect, vary by digital property and audience. For detailed information on how we handle student information, please see Section 7. How Does Carnegie Learning Handle Student Information.
We may automatically collect information about the devices you and your students use to interact with our digital properties and how you interact with our digital properties. The information we automatically collect may include you and your students’ IP addresses, device identifiers, web browser types and versions, approximate locations based on IP addresses, search terms and results within the Site, date, time, and pages viewed, and your languages.
Carnegie Learning digital properties do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our digital properties, and we do not alter any of our data collection and use practices upon receipt of such a signal.
Carnegielearning.com provides information about our products, services, and resources for teachers or school or school district administrators. In addition, certain subdomains of carnegielearning.com provide direct access to these products, services, and resources for Non-Student Users who have licensed these products. In order to use many of these features, tools and services, we ask you to register to become a member. During this member registration process, and through other interactions on our digital properties, we collect information teachers and administrators provide to us including, but not limited to, your name, the school or school district you work for, the physical address of your school, your job title, the grades and curricula you teach, your email address, and your phone number.
3. How Does Carnegie Learning Use The Information Collected About Non-Student Users?
Carnegie Learning may use the information it collects about non-student users for a number of purposes, including:
Carnegie Learning does not retain usage information from users of any demonstration or trial versions of its products after the conclusion of the trial period. If users of demonstration or trial versions of such products provide contact information, we may use that contact information to communicate with you to provide additional information and promotional materials.
For detailed information on how we handle student information, please see Section 7. How Does Carnegie Learning Handle Student Information.
4. When does Carnegie Learning Share Your Information?
Carnegie Learning may share your information with third parties, including law enforcement authorities, to:
Carnegie Learning also may share any personally identifiable or other information about you that Carnegie Learning obtains with any or all of its subsidiaries and affiliates in order to accomplish these purposes.
Carnegie Learning also may provide to third parties, including other businesses and members of the public, aggregated statistical data showing general usage patterns and statistics about our digital properties, interactions, and transactions. This data does not personally identify you or provide specific information about individual usage.
5. What If You Don’t Want Carnegie Learning to Automatically Collect Your Information?
Many Internet browsers and mobile devices allow you to block the transmission of information, such as your IP address or geolocation information, or to block the installation of cookies. You may choose to enable these options. However, enabling these options may prevent you from using many of the core features and functions available on our digital properties.
You can review, modify, and delete certain information related to your use of our digital properties by accessing your Carnegie Learning account. You can unsubscribe to email, text, or other messages in your account settings or by following the instructions contained within the message. You can also ask us to update your information by contacting us at email@example.com.
7. How Does Carnegie Learning Handle Student Information?
Carnegie Learning is committed to protecting information about all of its customers. As part of this commitment, we work with educational institutions that must comply with the Family Educational Rights and Privacy Act (FERPA) to help ensure student education record data is handled in a manner consistent with the applicable educational institution’s FERPA policy.
Carnegie Learning collects and maintains information on students for the benefit of teachers, and schools and school district administrators who license our products and services. We collect student information through our digital properties that provide teaching and learning resources designed for students in 6th through 12th grades including, but not limited to, Cognitive Tutor, MATHia, text materials available through our Resource Center, and DigitalACE.
Students cannot independently access our teaching and learning resources. The teachers, and schools and school district administrators who license our products and services provide students with an access code required to create an account at carnegielearning.com or to use our apps. Information collected about students may include:
Schools, school districts, parents, and students may ask to review the information that Carnegie Learning has collected and retained about a particular student, as well as request its deletion by contacting us at firstname.lastname@example.org.
Carnegie Learning may use the information collected about students to:
In some cases, the teachers, and schools and school district administrators who license our products and services enter into additional reporting or research agreements for the provision of reports that contain aggregate data by demographic categories (gender, ethnicity, free or reduced lunch status, etc.). In such cases, the teachers, schools and/or school district administrators provide Carnegie Learning with the information required to provide these reports, which may personally identify students. When such agreements are in place, reports containing this information are provided only to the teachers, and schools and school district administrators authorized to receive that information. In such cases, data is held securely and only Carnegie Learning employees directly involved in producing these reports have access to students’ personally identifiable information.
Carnegie Learning does not collect or maintain any demographic, academic or other school record information about students, teachers or administrators unless it has a separate reporting or research agreement.
8. Use of Data for Research
Carnegie Learning uses de-identified and aggregate data about students’ use of our digital properties for product development, research or other purposes. To de-identify data, we remove all direct and indirect personal identifiers. These identifiers include, but are not limited to, name, ID number, teacher name, class and school identifications. Carnegie Learning agrees not to attempt to re-identify any de-identified data. We may store de-identified data indefinitely.
Schools, school districts and individuals may ask for their data to be excluded from any de-identified data sets. To request such exclusion, please email email@example.com.
In connection with research studies, Carnegie Learning and/or its partners may publish or discuss aggregate data about student performance and results. Such publications never reference individual information, only aggregate statistics. Research projects that make use of such aggregate data are reviewed by an Institutional Review Board (IRB) which is responsible for approving the goals and procedures of the study, including those related to maintaining privacy of information. Such requirements may or may not include parental or student notification or approval. Schools or school districts provide prior consent to any research that involves interaction with the schools and their students’ information. Carnegie Learning is committed to abiding by IRB recommendations and requirements.
9. How Does Carnegie Learning Protect My Information?
Carnegie Learning has implemented an information security program with numerous measures, including administrative, technical and physical controls that are designed to reasonably safeguard information that can individually identify you against the loss, misuse and alteration of the information under our control. We recommend that you do not share your password with anyone.
Data Retention, Access, and Security
Carnegie Learning will ensure that all information in its possession and in the possession of any subcontractors or agents to which we may have transferred the information, is destroyed or de-identified within 90 days of the termination of our contract(s) with the customer or at the request of the customer. Any information held by Carnegie Learning will be made available to the customer upon request.
10. California Privacy Rights
Carnegie Learning does not share any personal information with third parties for the third parties’ direct marketing purposes. If this practice changes, we will notify you by prominent posting on our digital properties.
The portions of the digital properties directed to students and children under 13 do not enable or have a forum for the posting or sharing of content or information.
Carnegie Learning collects personal information from children under 13 for the use and benefit of teachers or school or school district administrators , and for no other commercial purpose. We limit the use of information from children under 13 to the educational context authorized by the school.
Collection & Use of Information from Children Under 13
The information we directly collect on children under 13 includes:
We do not enable children under 13 to make their personal information publicly available.
Carnegie Learning uses the information collected on children under 13 to:
Carnegie Learning will not use any information collected about children under 13 to advertise or market to students or their parents.
In addition, we may automatically collect information about the devices children under 13 use to interact with our digital properties. The information we automatically collect may include IP address, device identifier, web browser type and version, photos added in our mobile apps, pages and activities viewed, and the date and time of use. Any usage information, device identifier, or other persistent identifier we collect is used for the sole purpose of providing support for the digital properties’ internal operations.
Disclosure of Information from Children Under 13
Carnegie Learning may rely on third party service providers who provide support for the internal operations of the digital properties, such as hosting the website, designing and/or operating our digital properties’ features, tracking analytics, or performing other administrative services. These third party service providers are held to the same obligations as Carnegie Learning with regard to information from children under 13, do not disclose or use information for any other purpose, and are subject to the terms of this agreement.
12. Transfer of Assets
13. Contact Us
For any questions about Carnegie Learning, our privacy policies, or to request review and/or removal of information collected by Carnegie Learning, please call us toll free at 1-877-401-2527 or contact us at:
501 Grant Street
Union Trust Building, Suite 1075
Pittsburgh, PA 15219
For questions about ongoing or potential research projects, please email firstname.lastname@example.org.
To report technical issues with the Site or apps, or to submit feature requests, please Contact Us using the appropriate form.