Home | Carnegie Learning
Back to BlogA Day in the Life at Carnegie Learning: Order Management

A Day in the Life at Carnegie Learning: Order Management

We have amazing people here at Carnegie Learning. We're constantly inspired by their passion, drive, expertise, and desire to make a difference. In the coming weeks, we'll be introducing some of them to you!

Michelle Pollak

My name is Michelle, and I am an Order Management Specialist. I grew up in Upper St. Clair, a suburb of Pittsburgh. I have two beautiful daughters that take up most of my time. I am lucky to combine some of my passions and interests with my children's. Currently, my girls dance competitively. However, my youngest has found a new passion: golf! I get to use my passion for photography to capture their moments in time. The best of both worlds!

After receiving my Bachelor of Science from Davis & Elkins College, I began working for a food distributor as a receptionist and worked my way up to a buyer and human resource administrator. After 19 years in food service, I made the switch to education. It was the best decision I could have made!

 

A Day in My Life:

 

I LOVE my job! That’s right, I said it! I work with some of the most incredible minds and nicest people you will ever meet. As an Order Management Specialist, I work with several departments throughout the day and act as a conduit between Carnegie Learning and the warehouse that ships our textbooks. My responsibilities include validation of information on the order; for example, validating the bill-to and ship-to addresses. We want to make sure that the orders deliver to the correct address!

Once validation is complete, we switch gears to determine inventory from one of our two warehouse locations. I often get requests for information on shipping history and what is left to ship on a multi-year purchase order. I also provide shipment status updates to customers and help them order additional books when needed. I love knowing that the work I do impacts our teachers and students in such a positive way.

Why Carnegie Learning?

 

When I was eight years old, I was told I had a learning disability. The teachers, counselors and my parents asked me, “Do you understand what we're explaining to you?” I sat there for a few moments and replied, “Yes." I explained to them that I could not learn by repetition, and that my brain was like a string of holiday lights. If one bulb was not working, the whole strand would not work, but if the teacher could explain things to me in different way, then that light bulb would work and the whole strand would light up.

I found Carnegie Learning’s Manifesto to be refreshing after years of frustration. Here is a whole company devoted to transforming math education. Why would I work anywhere else?

Join Us

Author

  • Michelle Pollak
  • Order Management Specialist
  • Carnegie Learning, Inc.

Explore more related to this author

You May Like

Success Spotlight: Teacher Creativity Shines in Texas Middle School…
Karen Sloan
10 Essential Steps for Launching a Spanish for Spanish…
Maggie Thomas
10 Reasons TNI Is the Best Educator PD Event…
Emily Anderson, PhD
8 Tips FOR Women in Leadership, FROM Women in Leadership
Danielle Donnelly
Success Spotlight: Phonisha Hawkins Re-Energizes Math Education at Spring ISD
Karen Sloan
Top 10 Reasons Students and Teachers Should Celebrate International…
Amy Takabori
  • February 12, 2018

Carnegie Learning is a whole company devoted to transforming math education. Why would I work anywhere else?

Michelle Pollak, Order Management Specialist, Carnegie Learning

Filed Under

  • Carnegie Learning

Tags

  • A Day in the Life
  • Transformers

Connect With Us

  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
  • Instagram
  • Privacy Policy
  • Terms of Use

Carnegie Learning, Inc.

  • 501 Grant Street
  • Union Trust Building
  • Suite 1075
  • Pittsburgh, PA 15219
  • P: 888.851.7094

© 2014-2023 Carnegie Learning, Inc.

Home | Carnegie Learning Close
  • Home
  • Solutions
    • Math Solutions
    • Middle School Math Solution (6-8)
    • High School Math Solution (9-12)
    • MATHia (6-12)
    • MATHiaU (Higher Ed)
    • Zorbit’s Math (K-6)
    • Zulama Coding (6-12)
    • Literacy Solutions
    • Mirrors & Windows (6-12)
    • Fast ForWord (K-12)
    • Bookshop Phonics (K-5)
    • World Languages Solutions
    • ¡Qué chévere!: Spanish (6-12)
    • En voz alta: Español para hispanohablantes (6-12)
    • T’es branché?: French (6-12)
    • Deutsch So Aktuell 8e: German (6-12)
    • Zhēn Bàng!: Chinese (6-12)
    • Amici d'Italia: Italian (6-12)
    • World Language Immersion (6-12)
    • Exploring (6-8)
    • Symtalk (K-5)
  • Services
    • Professional Learning Services
    • High-Dosage Tutoring
  • Why CL
    • Research & Results
    • Success Stories
  • Company
    • Careers
    • Events & Webinars
    • Press Room
    • Blog
    • Communities
  • Let's Talk
  • Blog Listings
  • Sample Center
  • Help Center
  • Customer Sign-in